Privacy information
We respect your privacy and aim to explain how this educational website operates.
Who is responsible?
Family Money Matters is a community financial education project currently operated by Cross-Border Worldwide Ltd, the data controller. The company is registered in England and Wales under number 14391676, with registered office at 51 Colegate, Norwich, NR3 1DD, England. Family Money Matters is not currently a registered charity.
Contact for privacy matters
Email [email protected] with privacy enquiries or to exercise your rights. You can also write to the registered office above.
Information and purposes
This information-only version of the website does not provide online contact, newsletter or worksheet-request forms. You may browse and download educational resources without supplying your name or email address. If you choose to email us, we receive the information you voluntarily provide. Please do not email confidential medical or financial records.
Lawful basis
We handle routine correspondence to answer questions and administer the education project, generally on the basis of legitimate interests where that is appropriate. We do not use contact details for marketing without a lawful basis and the required safeguards.
Service providers and technical data
The site is hosted using Cloudflare, which may process technical connection information such as IP addresses and request logs to operate and secure the website. Email correspondence may be handled by our email provider. We do not intentionally use advertising cookies or marketing analytics in this version.
Sharing and retention
We do not sell personal information. Information may be handled by service providers when necessary to operate the website or meet legal obligations. Correspondence is kept only for as long as reasonably needed to answer and manage an enquiry or to comply with legal obligations; technical logs are managed under the hosting provider's applicable arrangements.
Your rights
Under applicable UK data protection law you may have rights to access, rectify, erase, restrict or object to processing. You can contact us using the details above or complain to the Information Commissioner's Office via ico.org.uk.
Updates
Updated November 2026 for this public educational website. This notice will be updated before online information-collection features are enabled.