Clear answers to common money questions
Start with the basics, then follow our guides and official sources for more detail.
Frequently asked questions
Do I need to register or pay to use Family Money Matters?
No. Public articles, calculators and workbook downloads are free. No account or subscription is required.
Does the website provide financial advice?
No. The material explains general concepts and does not assess your circumstances, recommend products or arrange regulated services.
Are calculator results guaranteed or personalised?
No. Calculations use figures you enter and simplified assumptions shown beside each tool. They do not model tax, eligibility, inflation or investments.
Can I use the worksheets for a divorce financial settlement?
They can help organise information and questions, but they do not determine legal entitlements or substitute for financial disclosure, legal advice or professional pension analysis.
Are care funding rules the same across the UK?
No. Assessment rules and thresholds differ across the UK and may change. Confirm current rules with the relevant local authority, NHS body or devolved administration.
What if I am struggling with debt?
Contact a free debt advice organisation, such as MoneyHelper's debt guidance or Citizens Advice, rather than relying on a calculator alone.
Are my figures saved when I use a calculator?
The new calculators work in your browser only and do not send values to this website. Closing or refreshing the page resets the entries.
Is Family Money Matters a registered charity or FCA-authorised adviser?
No. It is a community-focused financial education project, not presented as a registered charity or an FCA-authorised advisory firm.
How can I report a mistake?
Use the email address on our contact page to report an error. Please do not send sensitive financial or medical details.
These answers are general education, not personal financial or legal advice. For urgent debt help see MoneyHelper.